About Adult Services
The Reference & Adult Department at Watauga County Public Library is here for YOU!
Email, visit, or call the Reference Desk (828-264-8784, Extension 2) for help with research, finding books, ordering books from other places, computer access, computer help, and more.
You may contact the Adult Services Staff directly via our contact form.
Tax Help Appointments Fridays & Saturdays, Feb. 1 - Apr. 13
The Volunteer Income Tax Assistance (VITA) program will again be hosted this year.
Appointments are limited, so please call the Library's Adult Services staff at (828) 264-8784, Extension 2, to schedule a time to receive FREE help filing your Federal and State of North Carolina Income Tax Returns.
VITA provides FREE federal and state income tax return preparation and FREE electronic filing for low- to moderate-income individuals.
Qualifications, Guidelines, and What To Bring:
The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $55,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals.
What to Bring
Proof of identification (photo ID)
Social Security cards for you, your spouse and dependents
An Individual Taxpayer Identification Number (ITIN) assignment letter may be substituted for you, your spouse and your dependents if you do not have a Social Security number
Proof of foreign status, if applying for an ITIN
Birth dates for you, your spouse and dependents on the tax return
Wage and earning statements (Form W-2, W-2G, 1099-R,1099-Misc) from all employers
Interest and dividend statements from banks (Forms 1099)
Health Insurance Exemption Certificate, if received
A copy of last year’s federal and state returns, if available
Proof of bank account routing and account numbers for direct deposit such as a blank check
To file taxes electronically on a married-filing-joint tax return, both spouses must be present to sign the required forms
Total paid for daycare provider and the daycare provider's tax identifying number such as their Social Security number or business Employer Identification Number
Forms 1095-A, B and C, Health Coverage Statements
Copies of income transcripts from IRS and state, if applicable
- A filled-out “Intake Form”, which can be picked up at the Library prior to your appointment, or downloaded from the IRS web site [“Intake/Interview & Quality Review Sheet”, Form 13614-C]
•Wages, salaries, etc. (Form W-2)
•Interest Income (Form 1099-INT)
•Dividends Received (Form 1099-DIV)
•State Tax Refunds (Form 1099-G)
•Unemployment Benefits (Form 1099-G)
•IRA Distributions (Form 1099-R)
•Pension Income (Forms 1099-R, RRB-1099, CSA-1099)
•Social Security Benefits (Form SSA-1099)
•Simple Capital Gain/Loss (Form 1099-B)
•Sale of Home (Form 1099-S) limited
•Self-employed Income (Form 1099-MISC) limited
•Gambling Winnings (Form W-2G)
•Cancellation of Debt (Form 1099-C) limited
•Health Savings Accounts (Form 1099-SA) limited
•Itemized Deductions limited
•Education Credits (Form 1098-T)
•Child Tax Credit
•Earned Income Credit
•ACA Statements (Forms 1095-A, B or C)
•Prior Year and Amended Returns limited
Will Not Prepare
•Schedule C with losses
•Complicated Schedule D (capital gains and losses)
•Form SS-5 (request for Social Security Number)
•Form 8606 (non-deductible IRA)
•Form 8615 (minor’s investment income)
•Form SS-8 (determination of worker status for purposes of federal employment taxes and income tax withholding)
•Parts 4 & 5 of Form 8962 (Premium Tax Credits)
Please see a professional preparer for assistance with complicated returns.
IRS VITA/TCE return preparation sites are operated by certified volunteers. Site operating hours and services offered may be limited. In addition, by law, some sites provide priority services to seniors. Please be advised that you may not be immediately served. Your patience and understanding are appreciated.
Computers & Technology
Click below to visit our page about computer use, internet access, and computer & technology help (Book a Librarian!) available at the library!
The Watauga County Public Library participates in the InterLibrary Loan (ILL) program.
If an item you're looking for is not owned by the Appalachian Regional Library system or the wider North Carolina-wide "NC Cardinal" free borrowing system, we may be able to borrow the material from another library in the U.S., through the OCLC "WorldShare" Intelibrary Loan program. A small one-way postage fee is generally required for this service.
You must have a current library card with borrowing privileges.
InterLibrary Loan requests are generally not available for audio books or very new books (published within the last year). Except for books obtained from Appalachian State University, there is a nominal charge for return shipping (averages approximately $2). Oversized or heavy books may cost more to ship. It may also be difficult to obtain the following types of materials:
- Genealogical materials
- Materials not published in the U.S.
- Very old or rare books
- Very expensive books
- Audio-visual material (including DVDs)
- Reference materials
Please call and speak with any member of the Reference Staff at (828) 264-8784, Extension 2 to learn more about this service!